This presentation examines the transformative impact of Artificial Intelligence (AI) on the insurance industry and the emerging regulatory challenges it presents. The discussion will cover AI’s revolutionary effects across the entire insurance lifecycle, and key technologies and their roles will be examined. The presentation addresses critical regulatory frameworks, and international regulatory approaches are compared and contrasted, together with global initiatives from the US, Canada, and China, supported by practical case studies of modern insurers like Lemonade, Ping An, Zurich, Aviva, and AXA that demonstrate both successful implementations and regulatory challenges. The analysis extends to emerging AI-enabled insurance products, before projecting future developments. The overarching theme emphasizes the critical need for balanced regulation that fosters innovation while ensuring consumer protection, fairness, and transparency in AI-driven insurance services.

About the Speaker:

Dr Kyriaki Noussia has research interests primarily in arbitration law (international commercial and investment) and also in insurance and reinsurance law, shipping law, environmental law and energy law (oil and gas). She also researches on AI and the law (the use of technology and innovation, use of data within AI and new technologies) and has extensively published in the above fields. Over the years her work has been funded by the ESRC, British Academy, the Alexander von Humboldt Foundation and the Fulbright Research Scholars’ Programme. Kyriaki is an international arbitrator and mediator, and in her academic role serves as an Associate Professor in Commercial Law at the University of Reading, UK. She has also served as a Senior Lecturer at the University of Exeter, UK (2016-2021) and previously also in the past at the University of Birmingham, UK (2004-2007). Kyriaki has held prestigious fellowships and awards such as the Exeter – Tsinghua Fellowship (Tsinghua University, Beijing, China, 2018, 2022), the Fulbright Visiting Scholar award (Columbia Law School in New York, 2013) and the Alexander von Humboldt Fellowship (University of Hamburg Law School and Max Planck Institute for Private Law, 2008-2010). She has been a visiting academic at universities in Australia, Turkey, Italy, Greece, China, Latin America, United States, Singapore and Thailand. In her practice as arbitrator and mediator, she deals with matters relating to international commercial issues (insurance, reinsurance, shipping, construction) and investment law issues.

*CPD credits are available upon application and subject to accreditation by the Law Society of Hong Kong (currently pending)

Register here to attend the Seminar on or before 4 November 2025, 12:30pm (Hong Kong Time).